
Systems Rehab | Client Experience Systems for Service Providers
You’re incredible at what you do. Clients rave about your work. But behind the scenes? That’s where things get messy. Onboarding feels clunky, communication slips through the cracks, retention isn’t where it could be, and your systems don’t fully support the experience you want your clients to have.
Welcome to Systems Rehab, the podcast where we fix the messy back end and transform it into a streamlined, revenue-driving, retention-boosting client experience.
Hosted by Client Experience System Strategist & HoneyBook Educator, Kenniqua Lewter, each episode blends strategy, mindset, and behind-the-scenes insight to help service providers:
- Built client experience systems that not only save you time but also increase referrals, retention, and revenue.
- Learn how to set up client management tools, workflows, and client delivery support systems that enhance every stage of the client journey, from onboarding to offboarding and everything in between.
- Discover how to use feedback loops, referral systems, and intentional touchpoints to strengthen relationships and boost client loyalty.
- Hear how other service providers are managing their client systems, content workflows, and day-to-day operations so you can get inspired by what’s working in businesses just like yours.
- Listen in on real client transformations, clarity calls, and stories that highlight how simple shifts in systems can save hours each week and create a seamless client experience.
- Hear real stories of client transformations and behind-the-scenes looks at the exact systems Kenniqua is implementing, revamping, or ditching in her own business.
From client journey mapping to client experience enhancers and everything in between that makes your client experience seamless, this podcast is your go-to for creating a business backend that frees up your time and keeps clients coming back for more.
Whether you’re stuck in chaos or ready to scale with intention, Systems Rehab will help you design a client experience that simplifies operations, drives revenue, and turns dream clients into lifelong clients.
Grab your favorite drink, hit play, and let’s rehab your systems together.
🌿Connect with Kenniqua Lewter
Threads & Instagram @Kenniqua.Lewter
Website: www.YourSystemsPro.com
Join me live on YouTube @KenniquaJ every Tuesday at 12pm EST.
♥️Don’t forget to subscribe, rate, and review the Systems Rehab Podcast!
Systems Rehab | Client Experience Systems for Service Providers
From Discovery Call to Launch: How Christy Price Streamlines Web Design Projects with Simple Systems
Are you a web designer looking to streamline your workflow and enhance the client experience? In this episode of the Systems Rehab Podcast, host Kenniqua Lewter sits down with Christy Price, a Squarespace designer with 20+ years of experience, to talk about building efficient systems, balancing creative energy, and delivering high-quality websites without the overwhelm.
Christy shares how she structures her weeks with theme days and time blocking, why she avoids juggling multiple client projects at once, and how she keeps her client onboarding simple yet effective. You’ll also hear how she integrates tools like Squarespace, Acuity, and HoneyBook into her process, plus the behind-the-scenes of her two-day template builds vs. custom two-week builds.
What you’ll learn in this episode:
- How to use theme days and time blocking to stay focused and avoid task switching.
- The importance of showing clients a homepage first before building out the full site.
- Christy’s approach to client onboarding, proposals, and discovery calls.
- Why refining and “battle-testing” your systems matters before scaling.
- How Christy uses feedback loops and offboarding to continuously improve.
If you’re a Squarespace designer, web designer, or service provider, this episode will give you a clear look at how to create client-friendly processes that keep projects moving smoothly while protecting your energy and creativity.
Connect with the guest, Christy Price
Website: https://christyprice.com/
Instagram: Follow Christy on IG
The Website Designer's Playbook (affiliate link)
Connect with the host, Kenniqua Lewter
🌿Work With Me: www.yoursystemspro.com
🌿Let's keep the conversation going. Feel free to send me DM on Instagram @kenniqua.lewter or Threads.
🌿Follow me on YouTube, @KenniquaLewter
Ready to finally streamline your service-based business with HoneyBook? Head over to yoursystemspro.com to get started.
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Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.
Kenniqua Lewter (00:00)
Hello everyone. Welcome back to the systems rehab podcast. Today I am joined by a special guest. I'm joined by Christy Price. If you want to go ahead and introduce yourself.
Christy Price (00:11)
Thanks so much for having me, Kenniqua I am really excited to be here. So I am a Squarespace designer. I've been working in web design for over 20 years. And in 2018, I pivoted my business to focus solely on Squarespace and I haven't looked back. I live just outside Austin, Texas with my husband and two Labrador Retrievers. One's naughty, one's nice. So that's a little about me.
Kenniqua Lewter (00:34)
You
Well, welcome to the podcast. I'm happy that you were able to join. It's funny because I was doing website design for a while doing Squarespace and I've been following you for a while. Like your tips and tricks videos that you share on YouTube. Those definitely helped me because there's certain things I'm like, how do you do this? How you do that? And so I'll land. I'll just type it in, land on one of your videos. So that was awesome. And then we went to the
Christy Price (00:42)
Mm-hmm. Yep.
Yes.
Kenniqua Lewter (01:03)
Honey book. What was it? The honey book summit. Yeah, the honey book summit.
Christy Price (01:04)
The summit, yeah, I loved
meeting you in person there. That was great.
Kenniqua Lewter (01:09)
Yeah, that was such a great event. I wish they would have done that again,
Christy Price (01:12)
yeah, yeah. I was really hoping they do it again last year. It was such a great event. And I think they did such a wonderful job of making their educators and pros feel like part of the HoneyBook family. It was just one of those in-person events that you're like, I wanna do more of these.
Kenniqua Lewter (01:30)
Absolutely. And to see it's so funny because to see people, that was really the first event that I had been to where I have seen a lot of people that I follow. And so was, some of it was a little odd. Cause when I see people that I follow, it's kind of like, like you touch it like they're, you're really real. Like you're a real person.
Christy Price (01:42)
Yeah.
You're not just a face on
my computer.
Kenniqua Lewter (01:54)
Yeah, exactly.
So it's like, man, you really look exactly like, you know, it's, kind of funny. And some people I followed and then I was a little bit more shy to talk to. So I'm like, oh man, I don't know if I want to say, Hey, to this person, it might be kind of odd.
Christy Price (02:00)
Yeah.
Mm-hmm.
I love those moments. Squarespace Circle Day is another moment like that for me where all the Squarespace designers can get together in New York for a day at Squarespace. And I love that getting to see people that you only know online. And one of the funniest things to me is I am apparently a terrible judge of how tall people are when I see them online, because I'm always shocked.
Kenniqua Lewter (02:29)
Yes.
Christy Price (02:31)
And I'm pretty sure I'm 5'3", so if I meet somebody else my height, I'm like, but you seem so tall online.
Kenniqua Lewter (02:37)
Absolutely. That's how people do seem online. They definitely seem taller because it's like, you don't have anything. A lot of times there's nothing around them to kind of, kind of gauge their height. And yeah, there's definitely been people that I've seen that I'm like, I did not know you was this short. Cause I'm, I'm taller. Yeah, I'm taller. Like I'm almost five, 10. But when I say people, like, I did not know you was this short. It definitely is different, but it was definitely nice seeing you. And that was an awesome event. So.
Christy Price (02:40)
Mm-hmm. Yeah.
Mm-hmm. Yeah.
You are tiny. Yeah. Yeah.
Kenniqua Lewter (03:05)
So take us to like your day to day. It's like, so as a website designer, because I know, you know, maybe people who are listening, they might also be website designers or may want to kind of get into the website design space. I'm just curious as far as how do you operate your business on like a day to day basis?
Christy Price (03:17)
Yeah.
Yeah, it really, know, day to day things change because, you know, we're freelancers and sometimes we have bigger projects, sometimes we have smaller projects. Sometimes I'm not doing client work at all. So I'll take you through a few things. So in the past two years, I've focused more on education for other designers in addition to my client work. And I'm never gonna give up the client work. I love that.
But I have kind of focused more on education for other web designers. And so I have weeks now that I block out that I don't take client projects. So a week or two a month is just for working on my digital products, on my email marketing, that sort of thing. If I am working with a client, I typically have either a two-day website build, which is a template build out. that, although I'll call it a two-day website,
It really lasts for a week. And then my custom builds are typically about two weeks long. But from kind of a day to day, I really only like taking calls that aren't those active projects on Tuesdays and Thursdays. So if you want to work with me one-on-one, if you want to have a coffee chat, Tuesdays and Thursdays are the days that I do those. And Monday, Wednesday, Friday, I'm either working on, you know,
website build or talking with a client whose project is in progress or I'm working on my own things. Mondays are my day that I'm just figuring out what's going on that week, what do I need to focus on. I don't know you were growing up, if you did meatless Mondays with your family, so you would have like vegetables on Mondays. I like meatless Mondays, M-E-E-T-less Mondays. So no meetings on Mondays.
Kenniqua Lewter (05:02)
Yeah.
Christy Price (05:09)
And that really sets me up to be able to focus on what I need to get done that week. So I typically work from 9 a.m. to 3 p.m. And sometimes I'll pop back in in the late afternoon or evening for 30 minutes or something just to see if there's anything I need to take care of. But those are my main working hours are nine to three. And then I've started taking...
part of Friday off recently and it is life changing. It's just really fun to know that my workday is ending a little early on Fridays. But I feel like even though before I was sitting at my desk on Friday afternoons, I was not getting that much done because you're tired. You know, the week has been a big one. You've done a lot of stuff and just kind of rewarding myself with that time off on Friday afternoons now feels really good.
Kenniqua Lewter (05:58)
Yeah, I love that. It's so funny because it seems like the meetings on Tuesdays and Thursdays are like a common thing that I see for people because that's what I do too. I only do meetings Tuesdays and Thursdays. Those are my meetings slash content days that I plan on showing up on video. I think it just may say easier to know that, okay, I really only have to be quote unquote on on Tuesdays and Thursdays. And then the other days I can kind of.
Christy Price (06:04)
Mm-hmm. Yes. Mm-hmm. Mm-hmm.
Yeah.
Yes. Yeah.
Kenniqua Lewter (06:25)
theme it out. So it sounds like you kind of do theme days for the most part. Like you said, your Mondays is kind of like more of preparing for the week and admin type of work. And then Fridays is like your kind of like your CEO day, like your smaller tasks or kind of getting things in the business, the business handle. So I love that because I think that's very important to kind of theme your days instead of doing a whole bunch of
Christy Price (06:31)
Yeah.
Mm-hmm. Mm-hmm.
Yes. ⁓
Kenniqua Lewter (06:54)
task switching between things.
Christy Price (06:57)
find that for my brain, I do so much better if I can just go deep on one thing and maybe set up the next couple of emails, you know, instead of switching between things. Or if I'm going to record a video, I'll knock out two or, you know, three and edit them later. And for me, I feel like that just feels so much nicer to my brain. And I feel like I can focus much better if I have more time.
basically time blocking for those things. And it just, feels good to me.
Kenniqua Lewter (07:26)
Okay. Yeah, I see that time blocking is, is that's, that's how I like to do it too. Like, so I'll theme it. So I'll put those tasks that are related to each other. Like you said, and I'll time block it and kind of knock it. So time block and batch do things. It just makes it a little bit more easier because I used to be that person that was switched from this task and this task and I'll have 20 million tabs open. But then when you kind of get to the end of the day, you're like, Oh, it doesn't seem like I got really too much done.
Christy Price (07:29)
Mm-hmm. Yeah.
Yes. Yes.
Z
Kenniqua Lewter (07:55)
because you're just switching, doing everything, you know? And you're not really making much traction.
Christy Price (07:56)
Yeah, no, exactly.
Mm-hmm. And I think one of the other things that works well for me is, I don't know if this is true for you too, but I can't force my... I can't make the plan for the week on the Monday and be like, this day I'm gonna do these things no matter what. I have to see how I'm feeling that day. Like, do I feel like I... Is today the day that I'm recording those videos or is that gonna be Thursday and I do something else today? Because I feel like if it's something that I'm excited about...
that feels aligned with my energy that day. I love the ability to pivot and be able to kind of pick and choose the thing that I'm gonna get done.
Kenniqua Lewter (08:35)
Yeah, I love that based off of your energy. So let me ask you with that. So when you do it based off like your energy and your feeling, do you find that those particular days that you just batch? So like a day that you're feeling really good about creating content, for example, that you're like, okay, being that I feel really good this day, I'm going to go ahead and just do two, three videos that way on a day I don't feel so good. I already have content created.
Christy Price (08:49)
You You good?
Yes.
Yeah, or if my hair looks weird that day, you know. Yeah, I do that. And I think that, you know, I talked to a lot of different entrepreneurs and I feel like we're all wired differently. So what works for me may not work for someone else, but I think it's really lovely to, you know, if you've been doing this for a while, you kind of figure out what works for you. And for me, it is really like, what am I feeling aligned with today?
Kenniqua Lewter (09:05)
Yeah.
Christy Price (09:28)
And it started back when I was blogging and I would block out time. I blogged a lot starting in 2019. I don't do it as much anymore. I still keep up with it, but 2019 was like year of the blog for me. I was like, I'm going to show up on Google. And so I would block out time during the week that I would blog. And I would be like, OK, this time is for blogging. But I wouldn't force myself to write about a particular topic. I would look at my list.
Kenniqua Lewter (09:40)
Yeah.
Christy Price (09:53)
and say what feels good to me to write about today. So even though I was like, I'm going to do this task, I would give myself some freedom to choose.
Kenniqua Lewter (10:01)
Yeah, that makes sense. mean, because with you having the freedom and kind of going based off how you're feeling in the moment, I could imagine that it would help you to get it done way faster too, because you're actually feeling it.
Christy Price (10:03)
Mm-hmm.
Mm-hmm.
Way faster. Yeah,
you're kind of in flow and you know, it's feeling better. You're feeling aligned with it and it comes easier. So it is faster. Yeah.
Kenniqua Lewter (10:19)
It's faster. Yeah, I definitely get that. So let's
talk about like onboarding your clients. So I understand that. you have your website design projects that you have, that you have the two, well, basically turn around time to two days to maybe a week. And then you have your other projects that are for two weeks. So how are you going through and onboarding your clients and are you doing multiple clients at once?
Christy Price (10:33)
Mm-hmm. Mm-hmm. Mm-hmm.
Yeah, so that's a great question. I don't do multiple clients at once. I feel like I tend to get overwhelmed if I have to juggle things like that. I like to focus just on one, which is why those timelines can be shorter because I am focused on just one project at a time. So I'll look at my calendar and figure out, you know, what would be a good week to do a two-day website build? What would be a good two-week block to do a custom build? And I kind of figure that out. And then when I have a discovery call with someone,
we go ahead and talk about what time works for them that I have locked down on my calendar for those projects. And for onboarding, it's for both of those, those projects are pretty different. The custom builds are really more of an interactive process with the client. have more calls. We, you know, I'm more focused on their, what they want to see and how their
view of the project helps shape things. With the two-day website, it's a template build out and it's at a much lower price point. So there's not that collaboration involved that you see with the custom builds. But regardless, we start off the same. So I have a form on my website that people fill out and they let me know what they're interested in. And if it's a custom build or a two-day website, I will...
you know, ask them a little bit more about their project if they didn't fill that part out on the form. Make sure it does seem like a good fit for my process and for Squarespace. And if that's the case, I'll send them a link to book a discovery call. And on that discovery call, my goal is really to figure out is Squarespace a good fit and am I a good fit and make sure that it's gonna be a home run for that client once we've launched their website.
Kenniqua Lewter (12:26)
Absolutely. Okay, that sounds really good. So let me ask you, so right now, as far as going through and scheduling, let's say, for example, the discovery call and kind of going through that process, are you still using HoneyBook to do that? Or are you using Square? Because I know Squarespace now has like their thing that they got going on as far, yeah, they have their scheduler, but I think they also have like their new forms and stuff like that too, right? Like they're onboarding. Are you using that or you using HoneyBook or something else?
Christy Price (12:35)
Mm-hmm. Mm-hmm.
Acuity. Yeah.
Yeah.
No, that's a really great question. So I kind of do a hybrid of the two. So I absolutely love HoneyBook for sending out proposals, contracts, invoices for both those types of projects that we talked about. But again, I think this is a brain thing. I get enough inquiries that if all of those people ended up in HoneyBook, I would just feel like it was cluttered. And I know you can archive people, but I...
Kenniqua Lewter (12:59)
Okay.
Okay.
Christy Price (13:21)
I have a slightly different process. So I have them fill out the Squarespace form on my website and that discovery call, I have them book through Acuity Scheduling because I actually started using that in 2018 when they had a free plan and I was grandfathered in. And so I just haven't changed it. Now, if I didn't have it set up today and I was just getting started,
I don't know if I would use HoneyBook scheduling and just have everyone start through there and be there for the entire process. And I can see how that would work really well, but again, it feels a little overwhelming for me for everybody to be in there from the beginning. I might use a scheduler like Brelee is a new one that is really wonderful. It has things like a wait list and docuSign and HIPAA. So I might use something like that, but...
I'm just one of those people who inertia, like if it's not broken and it would be a big change to move stuff, I'll just, it's working fine. Like it's working fine. So that initial contact, the discovery call is scheduled through acuity. And then if it looks like we're a fit and I'm gonna send that proposal, that's when I start putting things in HoneyBook. And I use that from that point forward.
Kenniqua Lewter (14:34)
OK, gotcha. That
makes sense, because like you said, if you don't want to have just every single last lead go into HoneyBook and like you said, you don't necessarily want to use the archiving method, that definitely makes sense in the future. If you do decide that, it's OK to kind of do that now with HoneyBook, they do have that acuity integration so you can connect your acuity to your HoneyBook and so you can set up an automation.
Christy Price (14:42)
care.
Mm-hmm.
Mm-hmm.
Mm-hmm.
Kenniqua Lewter (15:01)
for those acuity schedulers to go into your HoneyBook account automatically. So they just added that here recently. So you can definitely do that if you decide to in the future. But the way that you're doing it now, like you said, that works for you. And it's understandable because you don't want a whole clogged up HoneyBook account either.
Christy Price (15:08)
I always learn something from you. That is news to me. So that's really cool. Yeah.
Yeah, and
also just like once things are working, it's like, why would I move that? Why would I create work for myself to move this over? So I, know, if something better comes along and I'm like, that is the clear choice, then absolutely I'll give it a try. But yeah, for me now, I'm just like, I'll just stay here where things are working.
Kenniqua Lewter (15:33)
Absolutely.
Absolutely. you go through, so you have, so once you kind of go through your system rather, so you're going through your system and you get them into the, basically your onboarding process. What does that look like from there to kind of get the ball rolling with getting their project done?
Christy Price (16:01)
Yeah, so the discovery call, like I said, is really the first part of that. So prior to that, I will send over a questionnaire for those custom builds and ask them to fill it out before this discovery call. And that guides our conversation and helps me understand the scope of the project. So after that call, if it does feel like a fit, I have all the information that I need to send over a proposal. And so that's the next part, send over the proposal, the contract, the initial invoice.
And once they have paid that and signed the contract, then we schedule our strategy call. And that is really when we dive deep into basically planning out the entire site. We create the site map. We talk about what goes on each page. We look at inspiration websites to understand the look and feel that appeals to them and talk about what works best for their brand. So that strategy call is really the most pivotal moment.
in the whole process. And after that strategy call, I go and I set up systems to collect their content, to help guide them through that, to ask them all the questions that I need to know like, where's your domain registered? What's your privacy policy? Do you have one? Do you need one? And the answer is yes, you do. So we kind of go through all of that over time. So I get that prepped for them, hand it off to them.
Kenniqua Lewter (17:10)
Yeah.
Christy Price (17:20)
and then give them time to complete it. But they have a deadline and that's gonna be before the website build starts. So, you know, early on in the process, we chose those dates. They're a part of the contract. So they know when everything needs to happen. And after they provide that information, I'll review it, see if there's anything missing, see if I have any suggestions for them. And then I start building the website. So for my two week website builds, those custom builds,
Typically on Monday I start the work. On Wednesday I have a live walkthrough call with a client to show them their homepage because that's my favorite moment of the project is we chat and then I pull up their website and they see it and I know in that moment, is this a home run or do I still have some work to do? And if I've really paid attention to...
Kenniqua Lewter (17:55)
Okay.
Christy Price (18:10)
their inspiration websites to the conversations we had about strategy, then that website is a home run. And it might need a tiny tweak or two, but that is just my favorite part of the whole project. After they sign off on the homepage, then I go ahead and I build out the other pages and send them a link via email when they're ready for them to view. They review them, they sign off. You know, I'm moving on through the rest of the website. On Wednesday of the second week,
we have a full website walkthrough. So all the pages are done. We walk through, we make any edits together that they need to make. And I know this process is different for a lot of people. you could do that live like I do, or you could collect a list from them and take care of it and then share a video showing what you've done. But for me, I love that connection with the clients and I feel like...
Kenniqua Lewter (18:44)
Okay.
Christy Price (18:58)
I've been doing this a long time, so it's more efficient really to just show them what's possible because sometimes you'll get a request and you're like, that is totally out of left field, but let me show them what we can do. And then on Friday we have a final tweaks and launch call and the websites live. After that with offboarding, that's a whole other process, but they get some good offboarding in terms of how to use their website and support for a couple of weeks after launch.
Kenniqua Lewter (19:23)
Yeah, that's awesome. I think like what you said that everybody's process is different, but I think that's the point. Like, so your process and your systems are supposed to fit around how you feel and how you want your clients to feel and how you want to deliver that type of service or product to your clients. And so I think that that's important. It's funny because when I was going through and I was doing website design, I had a similar process, especially when it came to
Christy Price (19:27)
Is it? Is it?
Yeah.
Kenniqua Lewter (19:51)
the part about the homepage, the showing that homepage was, and I learned that in later years that no, we're not going to design this whole website first. We're going to show this homepage because the homepage sets the vibe. And if you like the homepage, you're going to like everything else. But if you don't like the homepage, then it's no need to continue on with this. Let's make some tweaks and then we can build out the rest of the page. So I definitely, definitely love that.
Christy Price (19:53)
Yeah.
No.
Yes.
Yes.
Right.
Kenniqua Lewter (20:17)
So I like how you have your process and you, like you said, you've been doing this for years. This process and this system has worked for you. Was this something that came to you over, I guess, obviously over the course of years, have you made tweaks to this particular process or has this been something that just seemed to always just work for you?
Christy Price (20:34)
Absolutely.
No, it has been a work in progress and so it's been seven years that I've been working in Squarespace and refining this process. So after every project ends, I send a feedback form to the client and I'm, you know, of course I want to hear lovely things about how great it was to work with me, but if they felt any friction, I want to know where that was so I can fix it for the next project. And I'm doing the same thing on my end. I'm reviewing it and thinking about...
what part felt hard or what part was the client confused about? Was there anything that I could make better in the future? so you and I have talked about my web designers playbook, which is a course that I have that teaches the processes and systems that I use and variations on those for different ways of working, but they are systems that I've honed over the last seven years. So I launched it this year.
And it wasn't ready before then. think, you know, anybody can pop up and create a system, but until you've really battle tested it, you don't know if it's going to work. And so for me, I wanted to have something that I felt really proud of and felt like could work for a number of people before I launched it into the world. So yeah, it has very much been a work in progress. And I tell my students to, you know,
I reserve the right to come back and edit things. If I find something that works better, I'm gonna let you know. Mm-hmm. Mm-hmm.
Kenniqua Lewter (21:59)
Yeah, that's important. Battle tested. Because
even when like you're going through, like you said, with systems, even setting up automations, like a lot of times we'll go through, people will go through and just set up automations, but yet they haven't been tested. And so you don't know how they're actually going to work, how your clients are going to go through them, how they're going to feel. And like you said, going through and testing out that system. And that's like for...
Christy Price (22:14)
Right.
Kenniqua Lewter (22:25)
almost any system that you have in your business. But I like that too, that in part of your off-boarding system that, like you said, not only getting a testimonial, because we all do like to get the praises of, yeah, she did a great job. But like you said, using the feedback to say, asking the honest question to say, how can I do a little bit better? Was there anything that I missed? Because like you said, you can then take that and be like, you know what? You can sometimes it'll be like, okay, well, no, that's not really what happened or.
Christy Price (22:36)
Sure.
Right.
Mm-hmm.
Right,
Kenniqua Lewter (22:55)
But other
Christy Price (22:55)
right.
Kenniqua Lewter (22:56)
times it could be like, you know what, they're right. I could go through and make this tweak and maybe the next time on the next project, I'll add that to the project. ⁓ you mentioned the step-by-step playbook that you do offer for website designers. Can you just tell me just a little bit more about what that is about? Like what is it?
Christy Price (23:05)
Yes.
Yeah, so it's really for any Squarespace designer who is new to working with clients or if you've been doing web design for a while and your systems feel messy, maybe you're having trouble setting boundaries with clients or you just feel like a little scattered, it's for you. So most of the questions that I get from other designers are about how do you do this when you're working with clients? So if you have built a website, if you know how to build a website,
and you're like, what do I ask on a discovery call? How do I run a strategy call? How do I get content from clients? This course walks you through every stage of the web design process with your client from the moment that they find you until the offboarding and then past that. So everything you need to do, comes with modules with video walkthroughs, it comes with templates you can use.
and it comes with a whole bunch of emails that I send. So every email I send throughout the project, you get a copy of it.
Kenniqua Lewter (24:18)
Awesome, awesome. Well, definitely sounds like a great product. I know that I have purchased, this is when I was having doing website design, which I don't do website designing more, just systems, but I did purchase, I think it was your checklist that you had for, and that was helpful because I was able to go through and take my, checklist and kind of compare it to my system. And so there was like things that I'm like, okay, she does this.
Christy Price (24:22)
Thanks.
Mm-hmm. Yeah.
Yes.
Yes.
Kenniqua Lewter (24:43)
I should add this, you know? So was definitely helpful. So I know that the products firsthand, that the products that you create, these are very thought out products that you go through and create.
Christy Price (24:45)
Yeah.
They are very detailed. think that's the feedback that I get the most is like, thank you for the detail that you provided on these because it's not just like, here's where you do a discovery call. You tell me what I need to do before it, during it and after it. So that's the feedback that I love to get to is just knowing that it feels complete to people. Now, my students are not me, so they're gonna choose the parts that work for them and adjust the parts that don't. But I think,
giving people that framework for how I run a project and what works for me is an amazing starting point.
Kenniqua Lewter (25:28)
Yeah, definitely. Well, I love this conversation that we had, Kristy. I love to kind of dive it into the back end of how you're going through using systems in your website design business. I appreciate you sharing that information. But before we go through and wrap up the call, I like to ask everyone because I try to read at least a book a month. And so I like to get book recommendations. What is a book that maybe you're reading now or something that you would just recommend that entrepreneurs?
Christy Price (25:34)
Yeah.
Kenniqua Lewter (25:53)
And it doesn't have to be entrepreneurs. I don't have to say entrepreneurs. But what would be a book that you would recommend? OK.
Christy Price (25:55)
I'll give you two. So I'll give
you a book for entrepreneurs that's nonfiction and then I'll tell you a fiction book because I love to read. It's something I do every day. My favorite book for solopreneurs is Company of One by Paul Jarvis. It's a book that I got back here. I remember I don't really often buy things in book form. I read them on my Kindle, but I started it on my Kindle and I'm like, no, I want to make notes.
Kenniqua Lewter (26:19)
Okay.
Christy Price (26:22)
So I bought the book, I had it on a flight with me and I would have my highlighter and my pen out and it just really resonated with me. So if you are a solopreneur, Company of One I think is a really interesting way to think about your business. So that is my recommendation for entrepreneurs. Fiction wise, I am a geek. I don't know if you know that, Kanika. I'm a big nerd and I love-
Kenniqua Lewter (26:44)
No.
Christy Price (26:46)
crazy sci-fi books and one of my favorites is from the author of The Martian, which maybe you saw the movie The Martian with Matt Damon. ⁓
Kenniqua Lewter (26:59)
I think,
yeah, I did see that movie. That was a really good movie too. I did see that movie, yes.
Christy Price (27:02)
Yes, yes.
So the author of that book actually has another book called The Hail Mary Project. So if you are into fun sci-fi, it is one of my favorites.
Kenniqua Lewter (27:14)
Awesome. Awesome. I appreciate those recommendations. It's funny because I had the company of one is in my Amazon cart. So that is when I get these recommendations, I'm like, add to cart. So I definitely already have that one. Yes, I have that one in there and I'll check out the fiction. But it so funny about fiction books. I never know what to read because I I can honestly say probably outside of like high school and stuff like that.
Christy Price (27:20)
Pull the trigger. Yeah.
Yes. Now you've gotten it twice.
Kenniqua Lewter (27:41)
I never read fiction books. I don't ever know what to read, you know? So it's always like education or mindset or productivity or something like that. But yeah, getting, I'm getting to.
Christy Price (27:43)
Mm-hmm. Yeah.
Mm-hmm.
It helps me relax.
So I, a fiction book before bed every night.
Kenniqua Lewter (27:56)
Yeah,
I'm gonna check that out. Cause I really did enjoy that movie. I really did enjoy that movie. That was a good movie.
Christy Price (28:00)
Yeah.
Are you a nerd too, Kenniqua
Kenniqua Lewter (28:06)
Maybe.
All right. Well, I appreciate you coming, Kristy, and thank you so much for joining the podcast. Everything that you shared in this episode, the links to the playbook and the book recommendations, I'm to put all of that in the show notes and the way that people, but let us know too, how could people reach out to you and connect with you?
Christy Price (28:23)
Yeah, so you can find me at christyprice.com, C-H-R-I-S-T-Y-P-R-I-C-E, and at YouTube, at christyprice.com. Thanks so much for having me, Kaniko. This is always fun to chat with you.
Kenniqua Lewter (28:35)
It was, it was, it was a pleasure too. Thank you so much.