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Systems Rehab | Systems and Strategies for Online Service Providers
Welcome to Systems Rehab - the podcast where we diagnose, treat, and revive the systems running your business! If you're tired of scattered workflows, clunky processes, and feeling like you're drowning in admin work, you're in the right place.
I'm Kenniqua Lewter, your Systems Strategist, and Honeybook Educator, and I help online service providers go from overwhelmed to optimized with simple, streamlined solutions.
Each week, we're breaking down the bad habits, broken processes, and bottlenecks keeping you stuck - so you can step into the role of a confident, in-demand professional who ATTRACTS and SERVES high-quality, DREAM CLIENTS EFFORTLESSLY.
Ready for your systems intervention? Grab your favorite beverage, and let's dive in! By the way, you can also watch the podcast on YouTube @KenniquaJ and connect with Kenniqua on Threads and Instagram @Kenniqua.Lewter
Please subscribe, rate, and review the Systems Rehab Podcast.
Systems Rehab | Systems and Strategies for Online Service Providers
How to Grow Your Business Without Burning Out with Jillian Dolberry
In this episode, I’m chatting with Jillian Dollbery—she’s an operations consultant and team strategist who helps women entrepreneurs build businesses that actually feel good to run.
We’re talking about what sustainable scaling really looks like (hint: it’s not just about revenue goals or doing more). Jillian shares her own journey into entrepreneurship, the hard lessons she’s learned around burnout, and how she started building a business that aligns with her values and supports her real life.
This one’s for you if you’ve ever felt like your business is running you instead of the other way around. We also dive into the power of having the right systems, how to check in with yourself before you scale, and why celebrating your wins—big and small—matters more than you think.
Grab your favorite beverage and let's jump in!
Guest: Jillian Dolberry
Jillian Dolberry is an Ops Consultant and Team Strategist for women entrepreneurs and host of The Grace-Filled CEO Podcast. In addition to devoting her heart and time to her family, she helps busy women honor their values and find consistent grace while trying to leave every business better than she found it. Jillian has become a master of setting up boundaries, streamlined systems, Increasing profit from the inside out, and navigating hard conversations with her “honor everyone in the room” approach.
Website: https://jilliandolberry.com/
Here are Jillian's book recommendations: Buy Back Your Time and Identity Marketing
K & D Jones Client Services LLC
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Ready to finally streamline your service-based business with HoneyBook? Head over to yoursystemspro.com to get started.
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Thanks for listening! Don't forget to subscribe and leave us a review if you enjoyed this episode.
Jillian (00:00)
I was a virtual assistant for a while, and so was able to help women in the administrative side. Then moving into OBM work and being able to do more
management and leadership from that angle. And now in a position where I can work so intentionally with women business owners to figure out what the core values are that are going to impact everything else.
Sustainable scaling is not just about strategies and techniques, it's about how we are leading ourselves through our values.
Kenniqua Lewter (00:27)
Mm-hmm.
hello, everyone. Welcome back to the Systems Rehab Podcast. Today, I am joined with a wonderful guest Jillian Dollberry She is an OPS consultant and team strategist for women entrepreneurs, as well as the host of the Grace Filled CEO podcast.
So in addition to devoting her heart and talent to her family, she helps busy women honor their values and find consistent grace while trying to leave every business better than she found it. Jillian has become a master of setting up boundaries, streamlined systems, increasing profits from the inside out, and navigating hard conversations with her honor everyone in the room approach. So I just want to go ahead and welcome you to the podcast.
Jillian (01:16)
Thank you so much. I'm excited to be here.
Kenniqua Lewter (01:18)
Yeah, I'm so excited that you're able to go through and talk to us because we love talking about systems here on systems rehab podcasts. And we are going to be diving into something that you're very passionate about, which is sustainable scaling. So pretty much talking about strategies for growth that
entrepreneurs can consider for long-term impacts on their personal well-being and business health. So can you tell us a little, just a little bit about that and maybe your business and how you got into this?
Jillian (01:48)
Yeah, absolutely. So it really kind of started when I was probably 22. I grew up with my dad was, and he had a remodeling company and had a really successful business. And I always admired that about him. And we had a conversation where he and I have a lot of similarities and
I just knew from a very young age, like I did not want to work for other people. And at this point in my life, I had worked for a corporate company and it was just killing me from the inside out to put it abruptly. It was really, really hard. It just was not for me. And so I had decided I'm going to go out on my own. I'm going to do my own thing. I'm going to start my own business. And I like shared this with him over lunch and he just got really sad. And he was like, the things that you want out of life,
you're not going to be able to get, I'm summarizing, but he's like, business is hard and it is something that is going to take away from the values that you have around family. And in that moment, I kind of got mad. I was like, how dare you tell me I can't do something or encourage me not to? And really he wasn't, he was just being really honest because that was his experience. But what that taught me in the moment was I need to ask a different question.
Kenniqua Lewter (02:50)
Mm-hmm.
Jillian (03:05)
what has to be true for me to be able to grow a business, feel aligned, support my family, love on my family, and have all of those things coexist in harmony together. And so that's kind of where the seed was planted for me. The way that that has grown over time has looked different. I was a virtual assistant for a while, and so was able to help women in the administrative side. Then moving into OBM work and being able to do more
management and leadership from that angle. And now in a position where I can work so intentionally with women business owners to figure out what the core values are that are going to impact everything else.
And so when we talk about sustainable scaling, it always starts with the values of what's most important to you and what that look, what those values look like in living form and action in your business. Because
Sustainable scaling is not just about strategies and techniques, it's about how we are leading ourselves through our values.
Kenniqua Lewter (04:01)
Mm-hmm.
Gotcha. So yeah, that's very interesting. It seems like a lot of people, especially in our field that because me and you, do something similar, especially as far as systems. It's really funny when I'm talking to people of how most business owners that get into systems, they start off as virtual assistants. Like almost everybody starts off as a virtual assistant, which I find that to be pretty cool. And I definitely resonate with
that because I think that's very important to be able to build a business that does support your goals as far as being able to spend more time with your family, having that, having that freedom. so when they start to think about, okay, I want to start a business, but I know initially that I
Probably have to be in the grind of it all. Like how does that look when they first get started?
Jillian (04:57)
Yeah, I think that we view it as very black and white. Like we either have to give up everything and sacrifice everything or we don't and we just don't start and we're just not going to do it because we don't think it's possible. When really, if we just take intentional steps forward that do align with our values, if we know that this is most important to us right now, we can still gain traction and make intentional decisions based off of that information that are going to propel us forward.
Dude, it, obviously, if we go all in on our business and that's all we do and we go forward hard into the hustle, we're probably going to make more progress. Yes. But are you going to be burnout? Are you going to be morally bankrupt? Are you going to be emotionally exhausted? Yes. And so we have to kind of like look at that opportunity cost and say, okay, well, do I want to go a little bit slower and more intentional or do I want
a solution fast. Do I want success fast?
Kenniqua Lewter (05:57)
So when you're first starting your business, I do like that. So how does a person come to realize that? Because I think sometimes like you mentioned, like you were working in corporate and then you wanted to move in and start your business, which I find like that's what a lot of people, they're like, Hey, I just want to start my business. And sometimes we start and we don't even have a plan. Like when I started my business, I didn't have a plan. And it was like, Hey, I just want to start this business. And I don't know what exactly it's going to turn into, but I'm
going to, that's what I'm going to do. And it's like, we know that we want, we have these values, we know that, but I guess what I'm wondering is how do we know how to make that happen? How do we know to, because you, well, I guess this is really the question. You know, so many times people have, or talk about this whole work-like balance type of deal.
And so I was like, I want work life balance, but does that really exist when you first are starting your or at all? Does it even exist to have that balance?
Jillian (06:59)
Yeah, I think it looks different for every person, but I encourage us to switch the word balance with harmony because it's not necessarily like we want it to be a perfect.
It's not that we want it to be a perfect division of one thing and another. We want it to work together seamlessly or as seamlessly as possible, but we also want it to feel like it fits together. I think that we are taught very early on that business is more rigid than it actually has to be. And so we think about it as, well, it has to look this way. I have to think about it this way. I have to plan my goals this way.
Kenniqua Lewter (07:27)
Mm-hmm.
Jillian (07:35)
Otherwise, I'm not going to get it done because Tony Robbins told me that this is how he does it. So I, you know, I have to do it that way. And it's just not true. And I think that if we sit more in the moment with our business a little bit and say, okay, what is right right now? We make the decision for where we allow our values to kind of seep into that. When we pause for a second and ask ourselves that question, we say, what is right in the moment?
What is right right now? And yes, it is important to plan your goals. It is important to plan ahead and have big dreams. Map those out, work backwards from those. am a full, I'm in full support of that. But what I don't want people to get hung up on is I've created the plan, now I have to work the plan. But life gets busy, life gets crazy, things are gonna happen. And we've got to be able to adapt and flow into that so that it, so that we don't go into burnout, right? Because when we,
make decisions or we work towards something that is in out of alignment with our integrity, we're going to feel that. And it's not going to, the business is no longer going to feel like it's where we need to be.
Kenniqua Lewter (08:36)
Absolutely, absolutely. Has there been a time that you have severely reached that stage of burnout? Was there like a turning point for you when you started your business? Like, okay, something's got to give here.
Jillian (08:50)
Yes, many times. And I think that that's normal. I think it's normal for people to have experiences where it's like a new level of burnout or a different way of burning out. And so if someone who's listening to this is feeling that and they're like, well, I thought I mastered that, give yourself a little bit of grace because business is hard and we are growing and evolving over time and there's things there, we all have blind spots.
For me personally, it was when I started to become more successful from my version of success, which is reaching a certain revenue milestone, hiring people in my business. I feel like a lot of us share those as milestones that we feel are important in growth. And so when I was started kind of getting to, I was like feeling the taste of, my goodness, this is working. This is awesome.
I bit off more than I could chew. And it was that simple. I wanted more. In my heart, I was like, I don't think that you can handle this. But my brain was like, let's go. Like, let's, let's bring it on. Let's, I can do this. I just want more and more and more. And what my, my values were trying to tell me, they were trying to clue me in. This is going to put you in a position where you can no longer take care of yourself and where
Kenniqua Lewter (09:49)
Yeah.
Jillian (10:07)
And, where my brain and my personality and everything else came into play was it was fighting that. And it was saying, but you've always wanted this. Why would you say no? And so it was this internal dialogue and I chose the thing that gave me more and it, and I'm a very intuitive person. I'm a highly sensitive person. so.
When it is off the rails, it goes off the rails fast. And so it was no time before I was like, this is not working. I have to change the course. And so I think the most important thing to take action on when we realize that is to take a step back, pause a little bit, and figure out where things went off a little bit. Go back to the core of it and figure out,
Kenniqua Lewter (10:32)
Yeah.
Jillian (10:53)
Did I make this, why did I make this decision this way? What caused me to do that? What was going on in my head? What was going on in my heart? And really cluing into why we made the decision so that we can learn from it moving forward.
Kenniqua Lewter (11:05)
Yeah, I definitely agree with that. Like you said, at every single point, I think that we've all experienced times where we have definitely been burnt out. Like there used to be periods of times where I'm going through burnout and it's just like, I know it seems like my brain is on fire from being burnt out. And then all it does is you just end up kind of crashing out where it's like, okay, now I don't want to do any work for a week or two because I'm just so tired.
Like you said, from burning out. so what are some ways, because I think that, especially when we're in the business, whether we're starting our business or you're growing your business, you're scaling your business, like you mentioned, there's, a lot of times as entrepreneurs, we always want more. We always move the goalpost to the next point. It's like you never.
could get to where you need to get to because you just keep pushing forward, just keep pushing forward. think that's one of the things that is good as an entrepreneur, but also it could be like a detriment to us at certain points. What are some ways that people could continue to grow their business without actually going through and getting to that point of burning out? Is there certain types of habits?
that entrepreneurs should put in place or systems or other things that should be put in place in order to kind of prevent that from happening.
Jillian (12:25)
Yeah. If you've been in business for couple of years, you've probably done some type of values exercise where you've sat down and you've thought about what your values are. even if you're, know for me specifically, I've been in a couple of coaching situations where I've been given a list of values and I just like go through and check the box of which ones feel applicable to me. And while I think that that's a really good starting point to get our minds like thinking and getting
creative ideas on what those values are. I think that we get into the habit of getting so busy that we really dismiss the intentionality of figuring out what our values look like, not just what they are, but what they look like. And so when you are thinking about habits and practices of what we could do to kind of like keep ourselves from falling off the rails and spinning towards burnout,
It starts with awareness of, if my value is communication, what does that really look like in all of these different situations going on in my business? Those values have to be the really big, stable rocks that we view everything through. Sometimes, like I said before, I'm a very sensitive person and I...
feel what others feel and like empathy is a big part of what I do and it's a big part of my gift. But it's also like you said, what could be a gift could also be a detriment. we have to be aware of that possibility and also recognize that we are the number one leader of ourselves. Like it's like I get to choose how I lead myself moving forward. So when we consider habits that we have,
I, a couple of things that I encourage people to do is have those values, the living and breathing values of your business somewhere where you can see it every day. If you're, if you're not someone who likes to carve out a couple of times or a couple of minutes to journal in the morning or something like that, at least put it where you can see it or you, where you will see it multiple times a day. ⁓ your desktop on your computer, on your phone wallpaper.
Kenniqua Lewter (14:23)
Okay.
Jillian (14:27)
or somewhere on your desk on a sticky note. It doesn't have to be pretty, but it's just something to trigger your brain into thinking, that's what's most important to me. That's when I'm filtering everything through. My feelings can feel like the biggest thing in the room, but really, communication is the biggest thing in the room. Honesty is the biggest thing in the room. Honoring people is the biggest thing in the room. Whatever those values are, we need to be reminded that that holds the key.
to how we make decisions moving forward and building other habits. So even as we do that, having those somewhere where we can see them is really, really powerful. Another thing is every decision that we make, filtering it through those values. So if I have to make a decision on hiring someone, letting someone go, building out a new system in our business, or having a hard conversation with somebody, if we look...
and consider our values. As we're creating the path forward in those things, then we're going to make decisions that are far more aligned than if we're reacting to urgency around, this system needs to be built. Well, I need to talk to this person. Well, this person's not doing it right, so I need to address it with them or I need to hire somebody. Like yesterday, when we react in that way, we dismiss the value of our values.
Kenniqua Lewter (15:32)
and
Gotcha. And so is there a certain amount of, I guess, values that someone should have? So is there like a limit to that? is it, hey, maybe I should write down every single last thing. So I have 10 to 15 things that I have to run these things and filters through, or should you say, okay, try to pick out your top three to five or something like that?
Jillian (16:06)
I'd definitely say three to five. And really, when you think about your values, there's so many things that make up who you are. There's so many things that are important to you. But values are really going to come from your experiences. If you think about the people that you've loved working with in the past, there's a value in there somewhere that's made it an enjoyable experience. If you've had a really bad boss in the past, which we all have, and think about
what was the missing value there in that relationship and in those interactions. Values aren't just what sound good and what feel good and what we want. It comes from like where we came from and our experiences. So three to five, definitely. We may have more than that, but to have something to really guide you forward, even just having a solid three is gonna be plenty.
Kenniqua Lewter (16:55)
Okay, all right, so someone goes through, so they have their values in front of them, like they can see them on a regular basis. So what is the next thing that they should do in order to take that next step? They've written it down, they wanna take the next step to say, okay, this is gonna help me to avoid losing my mind, what should they do next?
Jillian (17:14)
Yeah, I would say like if let's just use a specific example. If you're making a decision on whether or not to let someone go in your business, you want to take a look at what those values are first and foremost, then review what they look like. Like if one of one of the values in my business is to honor everybody in the room and I have to consider what does it look like in this scenario to honor myself because I'm in the room.
and honor that person. Oftentimes, like if, if this person has, not delivered the product that they're going to deliver, I may feel frustrated with that. My feelings might feel like the biggest thing in the room, but if honoring people is actually the biggest thing in the room, then I can say, okay, I'm going to honor myself by letting this go and by moving forward without this person on my team. But I'm also going to honor them by being kind and being clear.
in my conversation with them. I will answer their questions, I will communicate why, I will try to leave them with a good experience and their response is up to them. But really we have to look at what the value is, how it applies to that particular decision or action step in our business, and then we will know after that moving forward how we need to take a step forward.
Kenniqua Lewter (18:30)
Gotcha. Okay. That sounds really, actionable. Let's talk about the, the long-term, the long-term impact of business and your health and business. How can people make sure that the systems that they create now are going to help them grow their business and they don't over, end up over-complicating anything and, and, and
keeping them exhausted or burnt out later down the road.
Jillian (18:56)
Yeah. so one thing that I have seen happen in several different scenarios is we build a system that we know is going to work. one plus one equals two, right? There's automations, it's efficient, it gets the job done, but somewhere along the way, it doesn't feel right. And the reason why it doesn't feel right is more likely than not because it's missing something that's important to us.
Maybe it's connection with somebody. Maybe it's a touch point. Maybe it's a level of quality that isn't being communicated. And so we have to look at the system as the system. Yes, we do want it to be efficient, but in order for it to be actually effective and in alignment with your brand is to implement our values into it and be able to say, okay, why does this not feel quite right?
Yes, it's getting the job done, but I'm feeling a little disconnection from my clients or I'm feeling a little bit of this about it. And so we kind of in systems can be modified and tweaked a little bit to implement those things a little bit more.
Kenniqua Lewter (20:00)
Yeah, I love that because I think that very thing that you're referring to sometimes is missed when people do systems like they'll write out their systems and then the first thing that they want to do is automate everything and then automating everything sometimes even though automation is good. We love automation just like the next person, but within that automation and at certain points because the value is client experience.
Jillian (20:14)
Yes.
Kenniqua Lewter (20:26)
We also have to make sure that that is intertwined into the system, into the automation. So I love that because even with, see so many people now they are using, which I'm all for, but they're using on social media, mini chat and they're DM this word for this. But then some of it is just like, no matter what you message is I get it. I get an automatic AI message on every single thing. Like I don't need an AI message on every single thing, you know? And so I think.
like you mentioned, the value portion of it has to be intertwined into the systems. And then also how you feel and how you wanna operate in your business and the freedom that you wanna have also has to be intertwined into the systems and things that you create. And like you said, I think that it's very important to understand because sometimes I think that we put systems in place and we think that this system has to work forever.
And that's completely not true. Like you said, you'll go through and you'll tweak the system. We're going through now and tweaking our systems just based off of how we wanna move forward in business. And so it has to tweak, it has to change a little bit. We wanna offer more different options than just for example of, hey, before you can only, you had to book a discovery call in every scenario, didn't matter.
Jillian (21:20)
Mm-hmm.
Kenniqua Lewter (21:44)
Now it's like, hey, not everybody wants to book a discovery call. Some people want to chat and some people want to just, hey, get a loom video real quick and just talk to you right now. And why not offer that as an option as well? So I definitely do. Definitely do love that.
Okay, so what are some key signs that tell us that our business is in a good place? So not just financially, but also in terms of our health and our well-being.
Jillian (22:11)
Yeah, absolutely. Well, I feel like financially we know when it's in a good place, right? We feel comfortable with the numbers coming in or maybe we're never comfortable, but at least we know we have our heads above water. It's so much easier to gauge if we're financially in a good place rather than if we're mentally in a good place. A lot of times too, as a service provider, we are focused on service. We're focused on giving. We're focused on doing for people. And therefore we sometimes ignore
ourselves. We ignore our own business. We ignore the things that are important to us. And so some signs that you're doing well are if you have done something, like maybe something has happened in your business and you've been able to get up a little bit faster. You've gotten over the hard conversation a little bit quicker. You have been able to bounce back from a negative comment a little bit faster. It's all about
your recovery in those things. And sometimes, you know, if you get a bad review in the beginning of your business, you're like, my goodness, it's over. Well, this was a good run, you know? And we get in our head about that. But a sign that you're growing in that element is saying, okay, what I can't control about this is these things. What I can control about this is these things. And so if this person is giving me this feedback, I'm gonna take that
seriously and I'm going to decide how my business needs to adapt moving forward to serve people better. It's being more person focused, more so than feeling focused. And we don't want to take the feelings out of business, but it's important to set that boundary for ourselves and affirm the gray, affirm that maybe they didn't have the best experience or they had something else going on or maybe for ourselves that we're feeling a certain way about it.
take action on the black and white, pull out the things that you need to pull out and take those steps moving forward. And when we make those decisions, we can like look back and say, wow, I did a really good job at that. I did a good job leading that conversation. I did a good job walking myself through that. I did a good job setting up my schedule properly. And it's important to take time to go back to where you started and where you are today. And maybe it's,
where you were at the beginning of the month and where you are at the end and reflecting on the growth that you've had. Oftentimes we get so busy that we don't do that. And so we miss the moment of saying, I am actually doing a pretty good job or I have grown in that way. We're so focused on what other people are doing and what other people's success looks like that we get distracted with that. And then we are like, we need more, we need to hustle more, we need to do more, we need to...
Kenniqua Lewter (24:32)
Hmm.
Jillian (24:49)
take action more, but really, if you go back and you pause and you reflect on where you started and where you are today, you have so much to be proud of. And it's really important for us to gain that confidence in ourselves that just by showing up every day, leading with our values, making intentional decisions, that we are going to build a sustainable business because we're going with our integrity and with our gut.
Kenniqua Lewter (25:12)
I love that. I love that because, I love the part that you mentioned of celebrating or acknowledging the things that we have done, because I think a lot of times we do not do that. I know that majority of the time I don't, just kind of just roll on through. And I was listening to a podcast, this was a few weeks ago, it was on the Boss Project. And she talked about that of
just going through and celebrating your milestones because no one else is going to celebrate them if you don't. And so a lot of times, like you said, we're going through and we're looking at other people and, she's doing this or he's doing that. And it's like, hey, you you have a whole list of things that you have accomplished, but you never really celebrate them or you don't even mention them.
And I know even before my mom would tell me, hey, just start writing this stuff down, like write down your accomplishments. And a lot of times we get to this point, we set a goal, we get to it and it happens. And then we're like, okay, go on to the next goal. And it's like, there's no celebration. There's no pat us up on the back. It's none of that. like, hey, let's move on to the next thing. We got it, let's go. And so I think that is very important for us to be able to do that. Well, I absolutely love this conversation.
Our listeners got a lot of takeaways from this, but I did want to ask you to, I love to go through, I'm trying to get in my whole book era So is there any books that you would recommend that either A, would help entrepreneurs maybe in this area or it doesn't have to be in this area. It could just be a book that you know that is really good and you would love to recommend.
Jillian (26:45)
Yeah. Can I share multiple books? Is that okay? So a couple of books that have been really impactful for me recently are Buy Back Your Time. something... Yes. it's so good. You are reading it right now?
Kenniqua Lewter (26:47)
Yes!
Yes, that's a lot on my list I'm getting. I
just, it's in my Amazon cart. I'm checking it out for next month, for my next month read.
Jillian (27:02)
Okay. You will not regret it.
It's so good. And it's things too that we like kind of already know. it's like, wait, is he oversimplifying it? But then I don't think he is. I think it's actually more simple than we make it out to be because we just get in our heads and make it complicated. But he gives so much information and value in that book. It's like, I listened to it.
And then I bought the book so that I could go back in and like dog your pages and like make notes and highlight things. And I refer to it a lot in the work that I do. And so it's, it's a great book. Another one that I'm really loving right now is identity marketing by Veronica Romney. Um, it's just a, it's not like identity marketing is not something that is new, right? It's something that exists. And the book explains that.
Kenniqua Lewter (27:42)
Okay. Okay.
Jillian (27:53)
But it's just a different concept to how we approach marketing. I think that the longer we're in business, the smarter people get, the more they can sniff out inauthentic techniques. so it's so important to, and what I love about it too is it really just digs into like helping someone become something instead of buying something. And that just feels more in alignment with our integrity anyways, because
Kenniqua Lewter (28:16)
Mm-hmm.
Jillian (28:19)
All the people that say, I'm terrible at sales. I hate selling things. I hate asking for money, blah, blah, blah, blah, blah. Like this really helps modify that belief in that mindset and kind of recalibrate it into a new way that selling is serving and we're helping someone become something, not just pay us money and buy something. So that's another one that's been really important for me.
Kenniqua Lewter (28:45)
So I definitely love those because I'm gonna check out this identity marketing too, because I have been following, have you heard of the sales girls? I absolutely love them. So the sales girls. And so that is what they talk about so much of helping people to become the thing that you want them to become. Instead of like you said, instead of directly trying to sell to people, changing their mindset about
Jillian (28:56)
Yes.
Kenniqua Lewter (29:13)
what it is that you're offering. So I absolutely love them. So I definitely will check out that book. Like I said, the Dan Martell book, the Buy Back Your Time, definitely on my list. I'm like, have to go through and read that. I got to introduce to him on YouTube because he was on someone else's podcast on YouTube.
Jillian (29:28)
cool.
Kenniqua Lewter (29:32)
And he was talking and that's how I knew that he had a book. Well, how knew he had a book was just because on his YouTube, he's at the end. He was like, DM me if you want this free resource or whatnot. It was like a higher resource. And so, and he said in the episode, like, Hey, I answer all my DMs. Like I answer. I'm like, okay, well, shoot, I'm going to DM you and I want to see. And so he definitely did, respond back.
Jillian (29:53)
Hahaha!
Kenniqua Lewter (29:56)
in his DMs and they start asking me questions and then he's like, Hey, yeah, you know, definitely go buy my book and send me the link and everything. So I'm like, okay, yeah, you know, so definitely a book that's on my list. So I appreciate you sharing both of those because those are, those are both good. I'm excited to actually read both of those. So where can our listeners or viewers on YouTube, where can they get in contact with you?
Jillian (30:17)
Yeah, in terms of social media, I'm mostly on Instagram and it's at Jillian Dollbery And then you could also find me on my website. It's jilliandolberry.com So I'm pretty easy to get in touch with. I also answer all of my DMs. So if someone has a question about our episode or just a question about business ownership in general, hit me up.
Kenniqua Lewter (30:24)
you
Yeah, and do you have anything that's coming up, any classes or anything that the people need to hear about?
Jillian (30:43)
Yeah, so I have a free resource for people that's really impactful and it is a quiz that talks about where your hidden gifts are in your business and how to leverage them to maximize your business's potential. And so I encourage people to go and take that. That's jilliandolberry.com/quiz slash quiz.
Kenniqua Lewter (31:00)
Okay. Awesome. Awesome. Well, I appreciate you joining me today on this podcast episode. It was definitely insightful.
Jillian (31:01)
Yeah.